Create Awareness During the Times of COVID-19
Covid-19 has been declared a pandemic by the WHO as it spreads to continents all across the globe. The globalized world has never seen such unprecedented circumstances which have led to lockdowns in the largest democracies of the world by suspension of human rights so that humans can be saved. No one is complaining because that is what works best in a scenario where there is no cure or vaccine available which has been visibly tested and for which statistics are available.
What is Customer Experience Management and why it matters
Ever wondered why your restaurant barely has any customers even though your food might be pretty good? If you are asking your self this question maybe your restaurant is lacking an essential ingredient, called as ‘customer experience.
